A HELPING HAND
Support
A small nudge in the right direction.
Contact support@bopplet.app. Please include your app version, device model, iOS version and what happened. A screenshot can help; avoid including private information.
How do I collect stars?
Place two blocks with the same shape and colour at opposite ends of an uninterrupted horizontal or vertical line of stars. The stars disappear. Empty gaps break the line. Clear every star within the move limit.
Why did one drag use several moves?
Every square travelled counts as one move. A three-square drag costs three moves. Blocks stop at walls, stars, other blocks, the board edge, a win or the move limit. Undo takes you back one square at a time.
How does scoring work?
Each puzzle gives a base score for that puzzle, a speed bonus that falls as time passes, and 50 points for each unused move. A hint costs 250 points and undo costs 100 points. You always earn at least 100 points for a completed puzzle. Restart begins a fresh attempt. Your best result from each of the 156 puzzles adds to your total; repeating a lower score does not add extra points.
How many hints can I use?
Each puzzle has two hints, shared across replays and Daily Trio. Restarting does not refill them. A revealed hint costs 250 points.
Can I stop automatic progression?
Yes. After a win, tap Pause countdown to stay on the result, or tap Next puzzle to continue immediately. The countdown pauses when the app is inactive or the rules sheet is open.
Where are themes and haptics?
Open Settings using the gear button on the puzzle selection screen. Choose Moonstone (the default), Aquamarine, Jade or Rose quartz. All four use light mineral boards; hatched squares are blocked. The selection is saved between launches. You can also turn Haptics on or off. Haptic feedback depends on device support and cannot be felt in a simulator.
Do I need Game Center or an internet connection?
The puzzles work offline and do not require an account. Game Center is optional and uses an internet connection for leaderboard features. Sign in through your device’s Game Center settings, then open the leaderboard from the home screen. Scores are saved locally if submission is temporarily unavailable.
Where is my progress stored?
Completed puzzles, best scores and preferences are stored on your device. Bopplet does not provide its own cross-device progress sync. Deleting the app and its data removes local progress. Device backups may restore it. Game Center scores are separate from local puzzle saves.
Why is my leaderboard score not showing?
Check your internet connection and Game Center sign-in, then return to the app. Leaderboard service availability and visibility depend on Apple and your account settings. During private testing, the leaderboard is a prerelease feature.
Is Bopplet available yet?
Bopplet is currently in private TestFlight testing. There is no public beta signup. The App Store link will be added after release.
Privacy questions
Read the privacy policy or email support@bopplet.app.